If you have a current booking and you are looking to pay your balance, give your passengers details or you have a general query about your reservation, please contact our Customer Services team during office hours. Our office hours are 9am - 5.30pm Monday to Friday.
If you are currently travelling and your query is regarding a transfer, please contact the number given on your travel voucher for assistance. If you have contacted the number on your voucher and still cannot locate your transport after 45 minutes, please take a taxi, keep the receipt and contact us on your return.
If your query is regarding accommodation, please contact the number given on your travel voucher for assistance.
If you are currently on a cruise please speak with on board Guest Relations to help with your query in the first instance.
If you are involved in an immediate emergency such as a flight delay over 5 hours or any other emergency situation which will disrupt your travel plans, please contact 0800 023 7995 for immediate assistance.
What our clients say
Platinum Service Award Winners
Average Customer Rating: 4.9/5
Terri was amazing
I have been trying to plan a holiday for several years now and Terri never hassled or pestered me in between my quotes, just left the ball in my court. She also stayed on late to finish off our booking and has been very helpful throughout.
Many thanks.
Mrs Campbell / May 2024
Perfect time after time
Top class as always ! Booked many cruises though them and it has always been a pleasure dealing with them, the after sales is also brilliant! Girls in the flight department have been so accommodating. Wouldn’t go anywhere else… happy to test cruises for you if you ever need me ????
Miss Bell / May 2024
Pleasant Experience
Ally was a pleasure to deal with and the whole process of booking was a very easy and great experience.
She is a credit to the company
At Scotland's Cruise Centre there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
At Scotland's Cruise Centre there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
