Location: Ayr/Hybrid/Remote Hours: Full time Closing Date: 31 January 2025
We are looking for a Tailormade Product Expert to support our growing cruise business. Role is full-time/part-time and Remote/Hybrid/Office is available.
This varied and interesting role combines monitoring trends, researching new product ideas, negotiation of rates/exclusives, the creation of new cruise products and reviewing the performance of our tailormade cruise holidays. The role will encompass creative, analytical, commercial, and administrative responsibilities.
Job Role:
Pro-actively designing and building cruise tailormade trips.
Researching and analysing data to identify opportunities.
Liaising with cruise lines and land operators.
Negotiating ‘market leading’ rates and exclusives with commercial insight.
Analysing, monitoring and reporting performance of product after marketing and sale.
Creating accurate product briefs and working closely with Marketing team.
Communicating and supporting ‘Sales Experts’ to book/fulfil our cruise products.
Researching consumer trends and competitor analysis and reporting upon insights.
Ensuring commercial content of packages is up-to-date and clear to customers.
Maintain and develop excellent knowledge of the cruise industry as a whole.
Skills & Personal Qualities:
Strong interpersonal skills and excellent communicator.
Commercially aware with eye for a deal.
Possess excellent numeric and written skills.
Be highly motivated, enthusiastic with a passion for travel.
A creative and innovative thinker.
Highly organised, able to multitask and work under pressure to achieve deadlines.
Excellent ground & airline product knowledge.
The ability to review data, spot trends and share insights.
Excellent organizational skills, ability to work to deadlines.
Excellent systems skills with Excel competence.
Previous Travel knowledge is essential. An understanding of the cruise industry would be beneficial.
To apply to this position please send a copy of your CV to careers@brooklyntravel.com.
At Scotland's Cruise Centre there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
At Scotland's Cruise Centre there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.