If you have a current booking and you are looking to pay your balance, give your passengers details or you have a general query about your reservation, please contact our Customer Services team during office hours. Our office hours are 9am - 5.30pm Monday to Friday.
If you are currently travelling and your query is regarding a transfer, please contact the number given on your travel voucher for assistance. If you have contacted the number on your voucher and still cannot locate your transport after 45 minutes, please take a taxi, keep the receipt and contact us on your return.
If your query is regarding accommodation, please contact the number given on your travel voucher for assistance.
If you are currently on a cruise please speak with on board Guest Relations to help with your query in the first instance.
If you are involved in an immediate emergency such as a flight delay over 5 hours or any other emergency situation which will disrupt your travel plans, please contact 0800 023 7995 for immediate assistance.
What our clients say
Platinum Service Award Winners
Average Customer Rating: 4.9/5
Booking with the Cruise Centre
The Staff member was very helpful.
She was friendly and knowledgeable.
She provided answers to my questions and did not try to pressure me in anyway to book a holiday.
Mr Adamson / October 2024
Latest Cruise booking completed
As always the support to help us book our cruise was excellent from Alana. Her attention to detail and advice is great.
Mr Bell / September 2024
From start to finish the booking experience was excellent all question i asked were answered in a business like way and even though we had to alter our flights to suit our regional airport that was no problem
At Scotland's Cruise Centre there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
At Scotland's Cruise Centre there are a number of ways you can contact us meaning that all you have to do is choose the option which is most convenient to you.
